Nowadays, technology has been led by software, updates, and lots of touch screens on every surface. Christchurch Casino is not the exception to the rule.
The casino has now decided to try new face recognition technology to spot problem gamblers in any of their games and machines, and in this article, we’ll tell you how it works.
Technology’s Six-Month Trial
After trying out the facial recognition technology for roughly 6 months now, Christchurch Casino has decided to expand what the actual system can do.
The ultimate goal is to increase the system capabilities in order to spot thieves, problem gamblers, and violent customers in order to assure their users the best possible experience in the casino.
Cameras will Show All
The facial recognition technology is implemented in the front entrance’s cameras, which are able to scan people’s faces. With the new upgrades, the system will be able to gather more information and show how frequently a person is visiting the premises.
Shorter Time of Response
Although the technology has existed for a few years now, the casino staff used to use facial memory. This translates in having a long time of response when dealing with problem gamblers.
On the contrary, with the help of the facial recognition technology, the system will compare the person with the database of excluded, banned, and undesirable people.
Avoiding Gambling-Related Harm
The new system upgrade, called Guardian, is also being tested in most clubs, bars, and casinos in the country.
While the face recognition technology can only be implemented on the security system’s cameras, there’s also another helpful technology the gambling industry should start trying.
It Will Help Everyone
The usage of Guardian will definitely be helpful for the casino, the staff, and the gamblers themselves. This way, the casino’s hospitality staff will be alerted and ask problem gamblers to leave the establishment.
Showing Helpful Information in the Games
A few months back, a new system slot machines and other machine-based casino games which show gamblers their stats on the screen was developed.
Some of the stats featured include how many games the person has already played and how much money the player lost, in order to let players know if they are developing an addiction or not.
Although both systems are very helpful, they will never fulfill their purposes unless every casino parlor and sports bar in the country implement both systems in their business.